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Residential Care Homes

At Kent Drainage, we aid residential care homes throughout London, Kent and surrounding areas with their plumbing and drainage needs 24/7, 365 days a year. Equipped with more than 20 years’ experience, our specialist drainage engineers are prepared to tackle any issue and understand how vitally important it is for care homes to maintain a running drainage infrastructure.

We care about our customers; with out of hours emergency callouts and a 2-hour response time, rest assured that your plumbing and drainage issues are fixed in the quickest and most efficient way.

Kent Drainage work with a huge range of both domestic and commercial clients including Kier, Southwark Council, University College of London, County Hall, CFES, BSW Heating and more. Alongside this, we work with restaurants, bars, cafes, shops, schools, colleges, universities, housing associations, letting agencies, hotels, and agricultural properties. With Kent Drainage, you are in safe hands.

Unblocking Services

Our drainage engineers cover a wide range of services when it comes to blockages from blocked toilets, sinks, urinals and more, using high-pressure jetting equipment and ensuring your drainage and plumbing is free-flowing in no time.

Here at Kent Drainage, we recognise the crucial importance of having a working drainage and plumbing infrastructure when taking care of residents.

Our engineers will tackle any blockage issue in the quickest and most effective way possible.

If you have a blocked drain, or overflowing cesspit give us a call. We’ll send a trained engineer round to investigate and resolve your problem using advanced Hi-tech equipment.

In the instance that you experience any drainage or plumbing blockage issues, waste no time in contacting us today. Our out of hours emergency contact number is 07392 184307.

Alongside our emergency blockage callouts, Kent Drainage can also offer you planned preventative maintenance contracts. These are routine check-ups on your drainage system that allow you to take preventative action for any drainage issues that may occur in the future. You can find out more information about this below.

Why Choose Kent Drainage?

  • 20+ years of experience
  • Emergency out of hour callouts
  • Low hourly rate

Please see below the unblocking of pipework carried out by our experienced engineers.


Debris identified upon CCTV inspection

Cleaning the blockage

Cause of the blockage

Planned Preventative Maintenance Contracts

Our 3-month, 6-month and 12- month planned preventative maintenance contracts offer you long-term protection from the dangers of a failed drainage system.

As a care home, maintaining a free-flowing drainage system is vital in making sure your residents continue receiving the best care possible. Our planned preventative maintenance programmes are specifically designed to cater to your individual drainage needs, offering you a more effective and economical way of managing your plumbing infrastructure and drainage costs.

Kent Drainage aid residential care homes throughout London and Kent with our planned preventative maintenance contracts, arranged at a time that suits you best.

All drain maintenance, cleaning and repair work is carried out by our experienced drainage engineers. Our highly-qualified, specialist engineers will carry out an extensive drain survey of your entire site, assessing problem areas and bringing these to your attention before they can lead to blockages. We then use our specialist high-pressure water jetting system and mechanical equipment to clean all ground drainage pipework, internal pipework and traps, road gullies, ACO channels and guttering, leaving all drains free of scale, fat, debris and silt build-up and ensuring a free-flowing drainage system.

With Kent Drainage, you can ensure that any foul water and surface damage issues are tackled in the most efficient and cost-effective way with our planned preventative maintenance contracts.

CCTV Surveys

Our engineers use CCTV surveys to investigate all areas of your drainage and plumbing system using advanced surveying equipment and reporting software. After your CCTV is carried out, you will receive a thorough and clear report on any current or potential issues identified. From this, our specialist engineers can offer you a fixed quote for any work that needs to be carried out.

At Kent Drainage, we understand the vital importance of resolving issues as quickly as possible and taking preventative action before these escalate, so no drainage issues arise in the future.

A CCTV survey can identify a wide range of issues including:

  • Blockages
  • Damage such as breaks or cracks in pipework
  • Collapsed pipes
  • Fractured pipes
  • Corrosion
  • Tree root encroachment
  • Animal infestations
  • Signs of poorly installed pipework

Why choose a CCTV Survey at Kent Drainage?

  • Visual fault finding
  • Mapping of the entire drainage system
  • Recordable surveys to DVD
You can read more detailed information on CCTV drainage surveys in Kent Drainage’s blog post: ‘What are CCTV Drainage Surveys?’.

Drain Lining and Localised Structure Repair

If your pipework if damaged, ground excavation and pipe replacement may not be necessary.

Drain relining is the process of attaching a new protective layer to the inside of an existing pipe. This layer shields the pipework against any future damage such as cracks or breaks that may lead to bursts and fissures. Drain relining is typically used for diameter ranges of 100mm to 1200mm.

The Method:

At Kent Drainage, we first remove and clean any blockages from the pipe. A flexible liner impregnated with resin is pushed through the drain, whilst an airbag is also pushed through to mould the resin to the pipe. The liner is heated, and once cooled will mould exactly to the sides of the original pipe. Once the airbag is removed, it leaves behind a smooth new pipe inside the original. This method avoids the major upheaval and logistical nightmare of excavating and replacing pipes.

Localised structure repair (LSR) uses the same method as drain relining but corrective work is only carried out on a small section of the pipework. LSR, also known as drain patching, is typically used on pipework with a diameter of 100mm to 450mm and a length of 1 metre.

What are the benefits of drain relining and LSR?

Both drain relining and LSR are a cheaper and mess-free alternative to traditional pipework repair. As a care home, the last thing you want is to disturb your residents with drain excavation. The trenchless method we use at Kent Drainage ensures that ground excavation is unnecessary. Both drain relining and LSR last up to 50 years.

It is vital to have one of Kent Drainage’s specialist engineers assess the damage of your pipe to ascertain whether drain relining or LSR is possible or whether the pipework needs to be replaced.

If you are unsure whether you require LSR or drain relining contact us today to receive direct advice from our specialist engineers. We offer drain relining and LSR throughout London and Kent to both domestic and commercial clients.

You can read more detailed information about drain relining and LSR in our blog posts.

Please see below before and after images of drain relining carried out by Kent Drainage.

Pipework before structural relining by Kent Drainage

Pipework after structural relining by Kent Drainage

Water Main Repairs

When a water main (the main pipework that runs underground) becomes damaged or broken the water supply often flows from the pipes into roads and properties, causing damage. A burst water main can be a stressful experience, especially if it is your responsibility to get it repaired- we are here to help relieve this stress.

With more than 20 years’ experience, we aid a range of commercial clients, including residential care homes, with water main repairs throughout London, Kent and surrounding areas.

Kent Drainage are here to help in any drainage emergency at any time of day, including an instant response for burst water main repairs.

If you experience a damaged water main shut off your water and call us immediately on 01622 919012 or call our emergency phone number 07392 184307 if an issue arises out of office hours.

What causes a water main to burst?

A water main could rupture for a variety of reasons including the corrosion or rusting of pipework, pressure changes within the pipe and the surrounding ground, or breaks and cracks.

You can find out more information in our blog post on Water Main Repairs including information on the causes and signs of a burst water main, images of water main repair work carried out by Kent Drainage, and more.


Kent Drainage also provide our clients with a free mediation service between the policyholder and insurance company if you are claiming on your insurance. We will ensure that you have a stress-free experience from start to finish whilst handling your claim.

Sewer Connections

If you have a privately owned drainage system, Kent Drainage can connect this to the main sewerage system. It is essential that your private drainage system is connected to a main sewer or a treatment plant.

What is a mains sewer connection?

A mains sewer connection is a connection from your property’s private drainage system to the main pipework connected to the sewage system. This pipe transports sewage from various locations to the sewage treatment plant.

A private drainage system can typically be located in roads, footpaths or gardens.

What are the benefits of sewer connections?

Sewer connections ensure all sewage and waste is guided away from your building in the most reliable and safest manner possible, reducing the build-up of waste.

As a residential care home, a fully functioning sewage system is vital for caring for patients, especially if it is being used regularly by a high volume of people.

Compared to a connection to a treatment plant, a connection to a main sewer is more economically viable in the long-term. A main treatment plant needs to be maintained and cleaned, typically on a yearly basis. This is not necessary with a main sewer connection.

How do Kent Drainage install sewer connections?

Our engineers will need to visit your site to locate your drains and establish any site requirements. This will be carried out free of charge!

We would then have to send a request to the local water authorities for a drainage plan. Once this is complete, we can apply on your behalf for the connection of your sewer to the main drain.

When this is accepted, we will organise the job from the beginning to the end. This includes all required road/footpath closures, diversion routes and road applications to the local authorities.

At Kent Drainage, our engineers hold the required NRSWA certification, allowing us to fully deliver these projects.

A CCTV survey may also be required upon the initial inspection of your site during the application for a drainage plan.

Why choose Kent Drainage?

At Kent Drainage, our drainage experts have more than 20 years’ experience in the installation of main sewer connections.

In the instance that you do not have an on-site builder to install a private drain, Kent Drainage are also able to provide this service.

Contact Us

For more information about our services please call us on 01622 919012 or send an email to You can also request a free quote.

Follow us on social media: @kdgrp on Instagram and KD Group on Facebook.

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You can also visit our other company websites: KD Pumps, KD Maintenance and KD Asbestos.