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At Kent Drainage, we are equipped with more than 20 years of experience. Our specialist engineers are well-prepared to deal with any drainage or plumbing issue in hotels and other commercial industries.

We aid hotels throughout London, Kent and surrounding areas with all of their drainage requirements 24/7, 365 days a year. We offer out of hours emergency callouts, as well as a 2-hour response time so our customers can have the peace of mind that their plumbing and drainage issues will be fixed in the quickest and most efficient way. At Kent Drainage we understand how important it is as a hotel to have a fully functioning drainage infrastructure.

We work with a huge range of both domestic and commercial clients including University College of London, Kier, County Hall, Southwark Council, Blu-3 and more. Alongside this, we work with commercial clients including restaurants, bars, cafes, shops, schools, colleges, universities, housing associations, letting agencies, agricultural properties and care homes- so you can rest assured that with Kent Drainage, you are in safe hands.

Unblocking Services

At Kent Drainage we understand the importance of maintaining a functioning drainage system for hotel residents.

In the instance that you experience any drainage or plumbing blockage issues, waste no time in contacting us today. Our out of hours emergency contact number is 07392 184307.

We also offer preventative planned drainage maintenance contracts, reassuring you that your drains and pipework are fully-functioning all year round. Planned maintenance contracts are routine pipework and drainage checks. They allow you to take preventative action to help avoid future issues. If this is something you are interested in, please read about our preventative planned maintenance services below.

Why Choose Kent Drainage?

  • 20+ years of experience
  • Emergency out of hour callouts
  • Low hourly rate
  • Advanced high-pressure jetting equipment

Our drainage engineers cover a wide range of services when it comes to blockages from blocked toilets, sinks, urinals and more, using high-pressure jetting equipment to ensure your drainage and plumbing is free-flowing in no time.

Planned Preventative Maintenance Contracts

As a hotel, it is vital that your drainage system remains flowing, which is why at Kent Drainage we offer 3-month, 6-month and 12-month planned preventative maintenance programs. Our contracts are designed to cater for all of your drainage and plumbing needs, can be arranged at a time that suits you best, and offer you a more efficient and cost-effective way of managing your drainage costs. Kent Drainage offers this service to hotels throughout the South East, London and Kent.

Our preventative planned maintenance contracts offer you long-term protection from the impending dangers of a failed drainage system, ensuring that foul water and surface damage drainage issues are tackled in the most efficient and cost-effective way. On average, your drains and plumbing infrastructure should be checked 4 times a year.

All drain maintenance, cleaning and repair work is carried out by our experienced drainage engineers. Our highly-qualified, specialist engineers will carry out an extensive drain survey of your entire site, assessing problem areas and bringing these to your attention before they can lead to blockages. We then use our specialist high-pressure water jetting system and mechanical equipment to clean all ground drainage pipework, internal pipework and traps, road gullies, ACO channels and guttering, leaving all drains free of scale, fat, debris and silt build-up and ensuring a free-flowing drainage system.

Please see below the process of the unblocking of a drain by one of our Kent Drainage engineers.

CCTV Surveys

CCTV drainage surveys investigate all aspects of your drainage and plumbing system. At Kent Drainage, we use state-of-the-art CCTV surveying equipment and reporting software that gives you a detailed, fully comprehensible report. We understand the importance of resolving issues as quickly as possible and taking preventative action before problems escalate.

A CCTV survey carried out by one of our specialist engineers can identify:

  • Blockages
  • Collapsed pipes
  • Fractured pipes
  • Corrosion
  • Tree root encroachment
  • Animal infestations
  • Signs of poorly installed pipework

Once you have received your report if any issues are identified our engineers can offer you a fixed quote for any necessary remedial work. Our specialist engineers are highly experienced in working with hotels and offer CCTV surveys throughout the South East; London, Kent and surrounding areas. With 20+ years’ experience, a 2-hour response time and all work guaranteed, we can assure you that you will receive the highest-quality service.

Why choose a CCTV Survey with Kent Drainage?

  • Visual fault finding
  • Mapping of the entire drainage system
  • Recordable surveys to DVD

You can read more about our CCTV drainage surveys in Kent Drainage’s blog post: ‘What are CCTV Drainage Surveys?’.

Drain Lining and Localised Structure Repair

If any issues with your pipework are identified, drain relining or localised structure repair (LSR) may be a better alternative to buying a new set of pipes. As a hotel, the last thing you want is to disturb your guests with ground excavation- this is unnecessary with drain relining and LSR.

Drain relining is the process of attaching a new layer to the inside on an existing pipe. This protective layer shields the pipework against future damage for up to 50 years. LSR, also known as drain patching, uses the same method as drain relining but only a small patch of the pipework undergoes corrective action.

Drain Relining or LSR?

  • Drain relining is typically used for diameter ranges of 100mm to 1200mm.
  • LSR can be used on pipework with a diameter of 100mm to 450mm and a length of 1 metre.

It is vital to have one of Kent Drainage’s specialist engineers assess the damage of your pipe to ascertain whether drain relining or LSR is possible or whether the pipework needs to be replaced.

If you are unsure whether you require LSR or drain relining please call us on 01622 919012 or email to receive direct advice from our specialist engineers. We offer drain relining and LSR throughout London and Kent to both domestic and commercial clients.

What are the benefits of drain relining and LSR?

  • Both offer a cheaper alternative to traditional drain excavation methods
  • Essentially, they give you a new set of pipes without having to buy a brand-new set
  • Traditional ground excavation is unnecessary due to the trenchless methods used by Kent Drainage

You can read more about drain relining and LSR in our blog posts containing further information on the benefits, the method used by Kent Drainage and more.

Please see below before and after images of Localised Structure Repair work carried out by our engineers.

Please see below before and after images of Localised Structure Repair work carried out by our engineers.



Water Main Repairs

Our fully trained, experienced drainage engineers are specialists in water main repairs and work with a range of sectors including hotels.

A burst water main can be a stressful experience- this is why Kent Drainage are here to aid hotels throughout London, Kent and surrounding areas in any drainage emergency at any time of day, including an instant response for burst water main repairs.

If you experience a water main crack, burst or fissure, shut off your water and call us immediately on 01622 919012.

If a drainage emergency occurs during out of office hours, call our emergency contact number 07392 184307.

What is a burst water main and what are the causes?

A water main break is when the main pipework that runs underground bursts, cracks or becomes damaged. It is vital to repair a water main as soon as possible as the water supply often flows from the pipes into roads and properties, causing damage.

A water main could rupture for a variety of reasons including the corrosion or rusting of pipework, pressure changes within the pipe and the surrounding ground, or breaks and cracks leading to a burst or fissure.

You can also read our blog post on Water Main Repairs; it includes information on causes and signs of a burst water main, the length of time it takes to fix a burst water main and images of water main repair work carried out by Kent Drainage.


Kent Drainage also provide our clients with a free mediation service between the policyholder and insurance company if you are claiming on your insurance. We will ensure that you have a stress-free experience from start to finish whilst handling your claim.

Sewer Connections

What is a main sewer connection?

A main sewer connection is the connection between your property and the main pipework that collects and distributes sewage from various locations. Main sewer connections play a crucial role in ensuring all waste is directed away from your property in the safest and most efficient way.

As a hotel, reducing the build-up of waste is vital when your drainage infrastructure is used on a daily basis by a high volume of people. This is why Kent Drainage offer sewer connections to hotels throughout Kent and London.

Water main connection or a treatment plant?

If you own a private drainage system, it is essential that this is connected to a main sewer or a treatment plant. A private drainage system is generally located on a road, footpath, or garden.

In the instance that you do not have an on-site builder to install a private drain, Kent Drainage are also able to provide this service.

A connection to a main sewer has lower maintenance costs compared to a main treatment plant as a main treatment plant needs to be maintained and cleaned yearly. With a main sewer connection, there is no need for this.

How do Kent Drainage install sewer connections?

At Kent Drainage, our drainage experts have extensive knowledge and experience in the high-quality installation of main sewer connections.

Free of charge site visit

Our specialist engineers would visit your site, free of charge, to ascertain your site conditions and location of your drains.

Requesting a drain plan

We would then request a drainage plan from the local water authorities. Once a plan has been proposed, we can apply for the sewer connection to be made. During this stage, a CCTV survey of your drain may be required.

Sewer connection application

Once the application for the sewer connection is accepted, Kent Drainage organise the job from start to finish. This includes all required road/footpath closures, diversion routes and road applications to the local authorities.

At Kent Drainage, our engineers hold the requires NRSWA certification, allowing us to fully deliver these projects.

If you would like to talk about your options in more detail, waste no time in contacting Kent Drainage today. You can call us on 01622 919012 or email

Please see below sewer connection work carried out by Kent Drainage.

Contact Us

For more information about our services please call us on 01622 919012 or send an email to You can also request a free quote.

Follow us on social media: @kdgrp on Instagram and KD Group on Facebook.

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You can also visit our other company websites: KD Pumps, KD Maintenance and KD Asbestos.